SERVICE AND LOANER POLICY

​

Last updated: December 15, 2024

 

Bravo AV provides white-glove installation services to ensure your home theater and smart systems are set up for optimal performance.

Scope of Services

• In-home installations include equipment setup, calibration, and basic operational training.

• Additional customizations are available upon request.

 

Service Area

Our installation services are available within 50 miles of Bernardsville, NJ, which allows us to give you the best service. For locations outside this area wanting a luxury home theater, please get in touch with us.

​

Scheduling & Cancellations

• Appointments must be scheduled at least 48 hours in advance.

• Cancellations made within 24 hours of the scheduled appointment may incur a fee.

​

Loaner Program Policy

Bravo AV offers a loaner program to let you experience select premium products, including Kaleidescape systems, before purchasing.

​

Eligibility

• Loaner equipment is available to customers within a 30-mile radius of our Bernardsville showroom.

• A refundable deposit is required prior to loaning the equipment.

​

Terms & Conditions

• Loaned equipment must be returned in its original condition within the agreed-upon period.

• Damage to loaned equipment will result in deductions from the deposit.

​

For questions, contact our customer support team at:

Bravo AV

80 Morristown Rd.

Bernardsville, NJ 07924

Email: Admin@BravoAV.com

Phone: (908) 953-0555

​