SERVICE AND LOANER POLICY

Last updated: December 15, 2024

Bravo AV provides white-glove installation services to ensure your home theater and smart systems are set up for optimal performance.

Scope of Services

In-home installations include equipment setup, calibration, and basic operational training.
Additional customizations are available upon request.

Service Area

Our installation services are available within [Insert Region]. For locations outside this area, additional travel fees may apply.

Scheduling & Cancellations

Appointments must be scheduled at least 48 hours in advance.
Cancellations made within 24 hours of the scheduled appointment may incur a fee.

Loaner Program Policy

Bravo AV offers a loaner program to let you experience select premium products, including Kaleidescape systems, before purchasing.

Eligibility

Loaner equipment is available to customers within a 30-mile radius of our Bernardsville showroom.
A refundable deposit is required prior to loaning the equipment.

Terms & Conditions

Loaned equipment must be returned in its original condition within the agreed-upon period.
Damage to loaned equipment will result in deductions from the deposit.

For questions, contact our customer support team at:

Bravo AV

80 Morristown Rd.

Bernardsville, NJ 07924

Phone: (908) 953-0555